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Hotel Plaza Havana, Havana

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From45US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Calle Ignacio Agramante 267, Havana, Cuba

Hotel Plaza, situated in the historic center of Havana, Cuba, reflects early 20th-century architectural elegance. The hotel features original design elements, including towering windows and a fountain in the lobby. Complemented by modern amenities, it provides a comfortable stay with a taste of local culture. Its conical triangular shape offers unique views of the bustling city life below.

Location

Located approximately 15.5 miles from José Martí International Airport, the hotel is easily accessible for travelers. Situated in the historical heart of Havana, it is just a short walk to significant sites like the Museum of the Revolution and Plaza de Armas. The hotel’s central location allows guests to engage with Havana's rich culture and vibrant street life. Nearby pedestrian paths provide convenient access to explore the area's attractions.

Rooms

Guestrooms at Hotel Plaza feature individual climate control, free Wi-Fi, and 50-inch SMART TVs. Each room is designed for comfort with a king-size relaxation mattress, private bathrooms with showers, and additional amenities like hairdryers and minibars. The Dependence section connects to the hotel via a pedestrian path and offers spacious accommodations with sea views. Rooms also include laptop-friendly workspaces and safes for added convenience.

Eat & Drink

The hotel offers three restaurants and three bars, including Fausto, known for its buffet and panoramic views. Dining options feature a mix of international cuisine and traditional Cuban dishes, catering to diverse tastes. Guests can enjoy al fresco dining on the terrace, providing a relaxing atmosphere to recharge before exploring the city. The restaurant's Victorian-style decor adds to the overall elegant dining experience.

Leisure & Business

Hotel Plaza provides a wellness area accessible to guests as part of their stay, ensuring relaxation during their visit. An executive meeting room, accommodating up to 80 people, makes it suitable for business meetings or events. Three bars, including one with a sun terrace, allow guests to unwind with drinks after a day of sightseeing. Staff members are noted for their warm service, enhancing the overall guest experience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
Bed options:
2 Single beds
City view
Balcony
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Standard Triple Room
Max:
3 persons
Bed options:
3 Single beds
City view
Balcony
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Standard Room with 1 Single Bed
Max:
1 person
Bed options:
1 Single bed
City view
Balcony
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Getting around

A list of all available modes of transport

City Center
Havana 1.9 mi
Airports
Jose Marti International (HAV) 12.5 mi
Juan Gualberto Gomez International (VRA) 75.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Paid Wi-Fi in public areas
  • Parking
  • Elevator
  • Currency exchange

Guest Parking

  • Dryer

Services

  • Room service
  • Car rental
  • Medical facilities service
  • Stores/Commercial services

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Fax/Photocopying

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Ironing facilities

Self-catering

  • Dryer

Media

  • Television
  • Telephone
  • AM/FM alarm clock
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Location

Calle Ignacio Agramante 267, Havana, Cuba
Map view
Calle Ignacio Agramante 267, Havana, Cuba
Nearby
Museums
Museum of the Revolution
1200 ft
Museums
National Museum of Fine Arts
900 ft
Public Building
El Capitolio
1500 ft
Museums
Museo Nacional de Bellas Artes de La Habana
500 ft
Broadway Theatre
Great Theatre of Havana
900 ft
Square
Plaza del Cristo
1800 ft
Gallery
El Ojo del Ciclon
700 ft
Church
Iglesia del Santo Angel Custodio
1400 ft
Parks
Central Park
600 ft
Restaurants
Hotel Parque Central
200 ft
Malecon Boulevard
La Terraza
500 ft
Prado 309 Esquina Virtudes
El Surtidor Pool Terrace & Bar
500 ft
Calle San Rafael Gran Hotel Manzana Kempinski La Habana
La Pina de Plata
700 ft
Obispo y Bernaza Obispo No 557 esq Bernaza. La Habana Vieja
Centro Asturiano de La Habana
500 ft
Prado No. 309
Prado No 12 Cafe
500 ft
Paseo de Marti No 12
Paladar La Deliciosa De La Habana
700 ft
Bernaza 1 e / Obisbo y O'Reilly
La Bodeguita Del Medio
2400 ft
Empedrado No. 207
El Louvre Coffee Shop
600 ft
San Miguel y San Rafael

Reviews and Ratings

Feedback from previous guests about their experience.
48%
liked the hotel and would stay again
Central Location
Great Rooftop Views
Unclean Rooms
Poor Dining Experience
5.0/10
Guest rating
Rooms
5.0
Location
7.3
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 20 review
0.0
0.0/10based on 0 review
William
United Kingdom, June  2024
5.4/10

The hotel had some room issues, but overall, it was visually cleaner and had a more modern air-conditioned unit. Service was lacking and subpar with an unexpected charge and lack of customer care. The location was excellent, ideal for exploring the beauty of Old Habana. The dining experience was a letdown with poor quality and service. The facilities were average, nothing exceptional.

Rooms
6.0
Although the first room had damp sheets and a broken shower, after switching, the new room was visually cleaner and had a more modern air-conditioned unit.
Service
5.0
The service was disappointing, as they charged us £30 for just 2 drinks, and customer assistance was minimal.
Location
9.0
The location is excellent, allowing for convenient exploring of important buildings in Old Habana.
Dining
5.0
The dining left much to be desired, with poor quality food and lackluster service.
Facilities
5.0
The facilities were average, with no standout amenities.
Hilda
United Kingdom, June  2024
5.0/10

The hotel had a central location in Havana, making it convenient to explore the city, but noise from the surrounding area could be bothersome at night. The room was basic but functional, albeit with some maintenance issues. The service was lacking in friendliness and attentiveness. The dining options were subpar, with limited choices and quality concerns.

Rooms
5.0
The room was rather basic in fittings and furnishings but functional. Some maintenance issues were present, like a broken toilet.
Service
5.0
The hotel service was uncharacteristically unfriendly with a lack of attentiveness.
Location
8.0
The hotel was very central in Havana, making it convenient to access important buildings and explore the city.
Dining
5.0
The dining experience left much to be desired with limited choices and concerns about food quality.
Facilities
5.0
The facilities were insufficient in meeting guest needs.
William
United States of America, June  2024
5.0/10

My stay at the hotel had its ups and downs. The location was perfect for me, very central and exactly what I wanted. The rooms were in poor condition and extremely noisy, which was a major letdown. The dining experience left much to be desired, with some questionable food choices.

Rooms
5.0
The rooms were in poor condition, extremely noisy.
Service
5.0
I had a mixed experience with the service. It took a while to get drinks depending on what the staff were watching on TV, and there was a troubling incident that made me uncomfortable.
Location
8.0
The location was perfect for my needs, very central.
Dining
5.0
The dining experience left much to be desired, some food choices seemed questionable.
Facilities
5.0
The facilities were not up to par, with some concerning aspects like the broken toilet being a turn-off.
Scott
United Kingdom, June  2024
6.0/10

The hotel's location was excellent, making it easy to walk to important landmarks in Old Havana and offering great views from the rooftop. The rooms were not very clean and had broken fixtures, making the stay less enjoyable. The service was friendly but had some issues with charging for basic items. The dining experience left much to be desired, with limited options and poor presentation. However, the central location and views from the rooftop were positive highlights.

Rooms
5.0
The rooms were not very clean and had broken fixtures, impacting the overall stay.
Service
6.0
The staff was friendly but had issues with charging for basic items.
Location
9.0
The location was excellent for exploring Old Havana, with easy walking access to key landmarks.
Dining
5.0
The dining experience left much to be desired with limited options and poor presentation.
Facilities
6.0
The rooftop views were a positive aspect of the facilities, but improvements are needed overall.
Central Location
Unclean Rooms
Neil
United Kingdom, June  2024
5.0/10

The hotel had some basic rooms that were functional but lacked a modern touch. The service was unfriendly and uncharacteristic. The location was central with great views. The dining experience left much to be desired. Overall, the facilities were average.

Rooms
6.0
The rooms were rather basic in their fittings and furnishings but functional. The visual cleanliness was improved with a more modern air-conditioning unit.
Service
5.0
The service was uncharacteristically unfriendly and preoccupied with other matters, making it difficult to enjoy the breakfast included in the room payment.
Location
8.0
The location was exactly what we wanted, very central, with great views up to the ocean.
Dining
5.0
The dining experience was poor with unappetizing food that looked like it could cause food poisoning.
Facilities
5.0
The facilities were mediocre overall.
Central location
Unfriendly service
Norman
United Kingdom, May  2024
5.0/10

Upon arrival, the rooms were dirty and had issues like stained mattresses, damp sheets, and a broken shower. We moved to another room, which was slightly better overall, but still had a blocked sink and dirty towels. The questionable wiring and gaps made the room seem like a health hazard.

Rooms
5.0
The rooms were not up to standard, with cleanliness and maintenance issues present throughout.
Service
5.0
The service was lacking, with staff appearing uninterested and unhelpful. Some essential services were not readily available.
Location
6.0
The location, although offering great views, had some inconveniences like running out of currency and encountering persistent street vendors nearby.
Dining
5.0
The dining experience was subpar, with unappetizing food options and unimpressive service.
Facilities
5.0
The hotel lacked proper maintenance and amenities, contributing to an overall poor experience.
view
cleanliness
Will
United Kingdom, May  2024
5.0/10

The hotel rooms smelled like mold and looked really bad initially, with damp sheets and a broken shower, so we requested a room change. The second room was somewhat better, but the sink was blocked, and the towels were dirty. The room was quite basic and Spartan in its fittings but functional. The lack of cleanliness and maintenance issues were disappointing, but the functional aspect was somewhat redeeming.

Rooms
5.0
The rooms were basic and functional but had cleanliness and maintenance issues.
Service
5.0
The service was lacking, with staff rushing to complete tasks and not providing much assistance. Basic necessities like cups and plates were hard to come by. There were concerns about the level of service provided.
Location
8.0
The hotel is centrally located in the area, making it convenient to explore various important buildings of old Habana. The rooftop offers great views up to the ocean, which was a highlight of the location.
Dining
5.0
The dining experience left much to be desired, with unappetizing food that was the same every day and long queues for basic items. The lack of variety and quality in the food was disappointing.
Facilities
5.0
The hotel facilities were subpar, with cleanliness and maintenance issues reported in the rooms and dining areas. There were concerns about the overall facilities provided.
Lionel
United Kingdom, March  2024
5.0/10

The hotel wasn't what I expected. The rooms smelled like mold, looked terrible, and were unbelievably noisy. It was truly a disgusting experience. The location, however, was quite central and convenient.

Rooms
5.0
The rooms are dark, damp, and dusty.
Service
5.0
The service was rude, abrupt, and unhelpful.
Location
8.0
The location is excellent, you can walk to almost all important buildings in old Habana.
Dining
5.0
The dining was a mess and quite bad.
Facilities
5.0
Facilities are lacking.
Central location
Poor room conditions
Heather
United Kingdom, March  2024
5.0/10

The hotel is conveniently located just above the main road in Havana Center, making it easy to explore Old Havana, despite the slightly depressing atmosphere. The service is a bit rushed, but the staff is accommodating and tries their best to fulfill basic needs. While the location has its drawbacks, it offers a fabulous view for those who appreciate it.

Rooms
5.0
The rooms had a noticeable mold smell and looked outdated, with limited natural light, but they were adequate for a short stay.
Service
6.0
The staff was scrambling to find basic necessities and seemed to be in a hurry, but they apologized for any inconveniences and offered various services like room service and car hire.
Location
5.0
The location is weak and can be stressful due to the constant hustle from local vendors. However, it is excellent for exploring important buildings in Old Havana with some exceptions.
Dining
5.0
The dining experience was described as a mess with unappetizing food that lacked variety, but the included Cuban music added a unique touch.
Facilities
6.0
The facilities are standard with no standout features, offering basic amenities for a functional stay.
Christopher
United Kingdom, March  2024
5.8/10

The hotel had some issues with the rooms but impressed me with its service and location. The dining experience left much to be desired. The facilities were satisfactory, but there were noticeable drawbacks in the overall experience.

Rooms
5.0
The rooms had some issues including damp sheets and broken shower, but after changing, they were better.
Service
7.0
The staff was friendly, but there were unsettling incidents that detracted from the overall service experience.
Location
7.0
The location was good overall, with minor security concerns.
Dining
5.0
The dining left much to be desired with questionable food quality.
Facilities
6.0
The facilities were decent, but there were some noticeable maintenance issues.
Ted
United States of America, December  2023
5.0/10

The hotel rooms really need renovation, with dated decor and tiny balconies offering a view but not suitable for stepping out. The questionable wiring and damp sheets make it feel like a health hazard, prompting us to switch rooms due to a broken shower, only to find another with a blocked sink and dirty towels.

Rooms
5.0
The rooms are old and in dire need of a lift. The tiny balconies do offer a view, but you can't really go out on them. The wiring and general state of the room felt quite questionable, and there were damp sheets. We had to switch rooms due to a broken shower, and the next room had issues with a blocked sink and dirty towels.
Service
5.0
The service was unhelpful and rude, lacking customer care. They seemed more interested in their personal chats and gestures than in assisting guests with their needs.
Location
7.0
The hotel is centrally located in the main center of the city, offering easy access to important buildings in old Havana. However, the hassle from agents outside the hotel, especially for airport transfers, was bothersome.
Dining
5.0
The dining options left much to be desired, with unappetizing food that seemed like it could cause food poisoning. The staff's indifference to issues like a faulty coffee machine was disappointing.
Facilities
5.0
The facilities were subpar, with minimal amenities and not meeting our expectations.
Robert
United Kingdom, December  2023
5.0/10

The hotel had some mixed experiences, with clean and comfortable rooms but a disappointing ambiance. The location was great for exploring the city, but security concerns were notable. The dining experience was lackluster with unappetizing options and scarce essentials.

Rooms
5.0
The rooms were not as expected, with a moldy smell and poorly maintained appearance. The small window placement was inconvenient.
Service
5.0
The service was subpar, with difficulties in accessing basic necessities and unresponsive staff.
Location
5.0
The location was convenient for exploring the city on foot but had notable security issues.
Dining
5.0
The dining experience was sad, with unappetizing and repetitive meals, alongside scarcity in essential items.
Facilities
5.0
The facilities were lacking, with no notable positive aspects highlighted.
Percy
United Kingdom, October  2023
5.2/10

The hotel is conveniently located just above the main road in Havana Center, offering a good base for exploring. The rooms are in need of renovation but are functional. The service is lacking in friendliness and competence. The location allows for easy access to important buildings in old Habana. The dining experience leaves much to be desired with scarce basic necessities and unappetizing food. The facilities are sufficient but not outstanding.

Rooms
5.0
The rooms, though old and in need of renovation, serve their purpose.
Service
5.0
The service staff seemed incompetent and unfriendly.
Location
8.0
The location is great for exploring old Habana with easy access to important buildings.
Dining
5.0
The dining experience was disappointing with a lack of basic necessities and unappetizing food.
Facilities
6.0
The facilities are sufficient but nothing extraordinary.
Richard
United States of America, October  2023
5.6/10

The hotel had a fantastic rooftop location with great ocean views and was very central, although the overall quality was equivalent to a 1-2 star Canadian hotel. The few downsides included the lack of curtains in the dirty rooms that seemed untouched for at least 50 years and poor AC performance.

Rooms
5.0
The rooms were not very clean and had some mold, but the main issue was the lack of curtains and overall dirtiness. The lighting from the hotel across the street penetrated into the room, affecting the ambiance.
Service
6.0
Although the service was friendly and somewhat helpful, there were instances where staff seemed unconcerned with complaints and took too long to attend to guests depending on their TV watching preferences.
Location
7.0
The hotel's location across from Parque Central was convenient, offering easy access to Plaza Havana and picturesque views up to the ocean. However, it can be considered a bit cheaper compared to similar options.
Dining
5.0
The dining experience left much to be desired, with food quality resembling that it should come with a 'free food poisoning' warning. Despite some positives like live music and terrace views, staff reactions to issues like coffee quality were lacking.
Facilities
6.0
The hotel had an in-house bar and some French products.
Charles
United Kingdom, October  2023
5.4/10

Upon arrival, the room was disappointing with signs of neglect and noise disturbances. However, the service was friendly and the location convenient. The dining experience left much to be desired. Despite this, the hotel provided some facilities to enhance the stay.

Rooms
5.0
The room had visible mold, was dirty, and lacked basic amenities like curtains. Noise from outside was a constant disturbance.
Service
7.0
The service, although not overly engaging, was friendly and willing to assist with requests.
Location
8.0
The hotel's central location was a plus, providing easy access to nearby attractions.
Dining
5.0
The dining experience was subpar with limited options and poor presentation.
Facilities
5.0
The hotel offered basic facilities that partially made up for other shortcomings.
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Rooms and Guests2 Guest, 1 Room